CPT code 92004, 92004, cpt 92004, 92004 cpt code

CPT Code 92004 | Description, Guidelines, Reimbursement, Modifiers & Example

CPT code 92004 is a medical procedure code in new patient general ophthalmological services and procedures. A new patient’s eye exam is comprehensive, and the doctor then begins a diagnostic and treatment plan that may require several appointments. 

Special ophthalmological services include specific visual system examinations. Without the provider’s interpretation and report, specific ophthalmological services will be incomplete.

In the case of the 92004 CPT code, starting a diagnostic and treatment program requires a review of a new or existing ailment complicated by a new diagnostic or management challenge.

Medical history taking, physical examinations (including external eye and annexa examinations), and additional diagnostic techniques (such as mydriasis for ophthalmoscopy) are all included.

Before any diagnostic or treatment plans establish, a thorough examination of the entire visual system must perform to provide comprehensive services.

Even though no historical Medicare fee schedule works relative value unit crosswalks from these services to E/M, ophthalmological services evaluate E/M services. The evaluations can use to predict the medical decision-making (MDM) level. 

Medical examinations and evaluations and the beginning or continuation of therapeutic or diagnostic programs for disease treatment are typically unrestricted.

Many insurance plans only cover one eye exam every 24 months, known as an ophthalmologic screening/preventive exam and a refractive error screening.

Fraud occurs when services such as refractive error screening, prevention, or correction can report using the numbers CPT 92002 until CPT 92014 to manipulate benefits eligibility. 

You should inform the member that they are responsible for an annual eye exam and contact lens services if they do not have insurance.

If performing a non-covered preventive or routine Eye Exam, do not issue the member a receipt for CPT code 92004 because they may contact Medicare for clarification and because these treatments are frequently covered.

 If a treatment or diagnostic program require during an evaluation, the applicable CPT 92004 can record in its place. Because no significant additional work can require to uncover a minor or trivial error during the routine examination, the 92004 CPT code would not be appropriate.

These services must be medically necessary, and the patient must have a problem other than a refractive error. These devices cannot be used to perform preventative eye exams, prescribe lenses, or track the use of contact lenses (i.e., other than bandage lenses or keratoconus lens therapy). 

Before a thorough service can document, treatment or a diagnosis must have begun. A diagnostic or treatment plan must be initiated or continued to receive an intermediate service.

A patient with an early or incidentally diagnosed cataract who only comes in to have their eyes checked for refraction gets no assistance.

92004 CPT Code Description

The CPT manual defines CPT 92004 as: “Ophthalmological services: medical examination and evaluation with initiation of diagnostic and treatment program; comprehensive, new patient, one or more visits.”

A thorough examination of a new patient, one or more appointments, and starting a diagnostic and treatment plan are all services provided by an eye doctor (the 92004 CPT code). Intermediate eye care services include patient history, various diagnostic techniques such as an external eye and adnexal exam, and other general medical observations as needed. Mydriasis is used for ophthalmoscopy to evaluate

The phrase “complete ophthalmological services” refers to a comprehensive examination of the visual system. Even though the comprehensive services comprise one service unit, a single session is not required.

 Furthermore, the service includes:

  • Taking a medical history.
  • Performing general medical tests.
  • Examining the eyes.
  • Completing basic sensorimotor testing.

In addition, cycloplegic or mydriatic exams, as well as biomicroscopy, are standard. Almost always, an initial course of treatment and diagnostic testing is required.

Ophthalmological intermediate and comprehensive services are classified as integrated services because Medical Decision Making cannot separate from examination procedures.

Prescription medications, specific ophthalmological diagnostic or therapeutic services, consultations, laboratory procedures, and radiographic services are all included at the start of a diagnosis and treatment program.

Regarding introductory statements and code descriptors, ocular codes have a problem. It is unlikely that a diagnosis and treatment plan would create in a retina clinic because the patient is new.

For new patients with visual regulations, a diagnostic or treatment plan must be initiated (CPT 92004 and CPT 92002).

 In cases where patients can already establish, meeting this criterion may be more complex because the key phrase is “start” rather than “have a patient return in six months.” However, the continued support provided by code descriptors may be able to help turn things around.

A doctor must complete each examination component to meet a specific code’s standards. If the physician does not perform and record the contributions of the auxiliary staff, their work cannot consider as part of the physician’s total.

 Another significant distinction is that the ocular codes include required examination elements, whereas the E/M regulations require quantitative numerical examination.

Finally, the widespread use of CPT code 92004 with modifier 25 to pay for an office visit and minor surgery therapy raises concerns. 

Billing Guidelines

CPT’s manual states that you can not report the 92004 CPT code in conjunction with CPT 99173, CPT 99174, CPT 99177, and CPT 0469T.

Understanding the distinction between medical and standard exams is critical if you want to compensate for your work fairly. The first step in differentiating the two exams is recognizing that they have more similarities than differences.

The exam can frequently base on the patient’s primary complaint or diagnosis. As a result, if the primary diagnosis is medical and the treatment should intend to address the primary complaint, it is likely to be billed as a medical exam. It’s important to remember that not everyone who has blurry vision has a refractive error. 

When performing a medical examination, you must only perform treatments required to diagnose and treat the patient accurately. It is not appropriate for a medical ophthalmic exam to include the same components as a standard test because it may inflate the time spent on the visit. 

You must have the patient’s signature on a signature file form before granting an insurance company access to your clinical data. You will not pay if you do not submit a claim with the proper reimbursement codes, and you may not discuss this information without the patient’s permission.

If an insurance company allows a higher copay for new patients, you must classify each patient as either new or established. A newly seen patient has recently seen a healthcare provider. You must meet most carriers’ timely filing requirements to get reimbursed for CPT code 92004.


Modifiers commonly used for CTP code 92004 are Modifier 25, Modifier 24, and Modifier 55.

Even though modifiers are the most accurate way to describe a service, improper use can result in medical claims will examine. Modifiers like these are commonly used for CPT code 92004.

  • The phrases RT/LT, E1-E4 modifiers, and inferior and superior lids can use to distinguish between the right and left eyelids.
  • When a doctor has an office visit during the global time of an unrelated procedure, the modifier 24 can use. One example is when someone has cataract surgery within the last three months and develops a new problem in the opposite eye.
  • To be reimbursed for an office visit, you must include a modifier 24 when filing a claim with your insurance company.
  • If two separate, unrelated procedures can perform on the same day, modifier 25 will use.
  • If you are co-managing a surgical operation with a surgeon but are solely responsible for post-operative care, you must use the modifier 55.

Furthermore, suppose you provide post-operative care to a patient with both eyes surgically corrected. In that case, you must code it with a modifier 79 to avoid payment being refuse as an identical operation.

Does Medicare Cover CPT Code 92004?

To receive full payment from Medicare for CPT 92004, you must submit a claim within a year of the treatment date; otherwise, your reimbursement will reject, and you will only be able to charge the patient the 20% of the exam fee that Medicare does not cover.

So keep an eye on the clock and submit your claims on time. A claim can file as soon as 60 days after the service date.

Although you can inquire about refunds with each insurance company, it is essential to set expectations ahead of time. Based on typical utilization rates and national Medicare payments, in-office eye exams account for approximately 38% of the total collections for a specific ophthalmology practice, excluding medicines that doctors administer. 

Before 2021, 57.2% of new patients had an ophthalmologist perform an eye exam, while 76.6 % of established patients had an optometrist perform an exam.

Some commercial and other payers may limit reimbursement for eye visits to once a year per patient, which may affect the frequency of eye visit codes.

E/M codes will never prefer identical eye codes for these reasons, as well as the fact that they had a lower payout rate than similar eye codes and a higher error rate when selecting codes.


For example, the payer provides less E/M coverage than an eye exam. Therefore, according to the Medicare price schedules, the CTP code 99204 should be billed instead of the total eye visit number 92004 if a new patient completes an eye examination with moderate medical decision-making (MDM).

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