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How To Fix Denial Code P10 | Common Reasons, Next Steps & How To Avoid It

Denial Code P10 means that the payment for a claim has been reduced to zero due to ongoing litigation. This denial code is specific to Property and Casualty claims and is used when additional information will be sent following the conclusion of the litigation process. Below you can find a detailed description of denial code P10, common reasons for its occurrence, next steps to resolve it, tips on how to avoid it in the future, and examples of cases where this denial code may be applied.

2. Description

Denial Code P10 is a specific Claim Adjustment Reason Code (CARC) that indicates the payment for a claim has been reduced to zero due to ongoing litigation. This code is only applicable to Property and Casualty claims and is used when additional information will be provided once the litigation process is concluded. It is important to note that this denial code replaces the previously deactivated code 244.

2. Common Reasons

The common reason for denial code P10 is:

  1. Ongoing Litigation: Denial code P10 is triggered when there is an ongoing legal dispute related to the claim. This could be due to various reasons, such as liability disputes, coverage disputes, or other legal issues. The insurance company cannot make a payment until the litigation process is concluded and additional information is provided.

3. Next Steps

To resolve denial code P10, the following steps can be taken:

  1. Monitor Litigation Process: Stay updated on the progress of the ongoing litigation process. Communicate with the involved parties, such as attorneys or legal representatives, to gather information about the expected timeline and any potential resolution.
  2. Provide Additional Information: Once the litigation process is concluded, gather all relevant information and documentation related to the claim. This may include court judgments, settlement agreements, or any other legal documents that provide clarity on the claim’s outcome.
  3. Submit Updated Claim: After obtaining the necessary information, submit an updated claim to the insurance company. Include all the additional documentation that supports the resolution of the litigation process and justifies the payment for the claim.
  4. Follow Up with Insurance Company: After submitting the updated claim, follow up with the insurance company to ensure that the claim is being processed and reviewed in a timely manner. Address any questions or concerns they may have regarding the additional information provided.
  5. Seek Legal Advice: If you encounter any challenges or difficulties during the litigation process or when resolving denial code P10, it may be beneficial to seek legal advice. Consult with an attorney who specializes in insurance claims or litigation to ensure that your rights and interests are protected.

4. How To Avoid It

To avoid denial code P10 in the future, consider the following tips:

  1. Thoroughly Review Policies: Before initiating a claim, carefully review the insurance policies involved, especially in Property and Casualty cases. Understand the coverage, exclusions, and any potential legal implications that may arise.
  2. Ensure Clear Communication: Maintain open and transparent communication with all parties involved in the claim process. This includes the insured party, insurance company, legal representatives, and any other relevant stakeholders. Clear communication can help prevent misunderstandings and potential litigation.
  3. Document Everything: Keep detailed records of all interactions, communications, and documentation related to the claim. This includes any correspondence with the insurance company, legal representatives, or other involved parties. These records can serve as valuable evidence in case of any disputes or litigation.
  4. Seek Legal Advice: If you anticipate potential legal issues or disputes, it is advisable to seek legal advice early in the process. An attorney specializing in Property and Casualty claims can provide guidance on how to navigate potential pitfalls and minimize the risk of denial code P10.

5. Example Cases

Below are two examples of denial code P10:

  • Example 1: A property owner files a claim with their insurance company for damages caused by a fire. However, the insurance company denies the claim and applies denial code P10 due to ongoing litigation between the property owner and a third party involved in the incident. The insurance company awaits the resolution of the litigation process before making any payment.
  • Example 2: An individual submits a claim for a car accident to their auto insurance company. The claim is denied under denial code P10 because there is an ongoing dispute regarding liability for the accident. The insurance company requires additional information and the conclusion of the litigation process before making a payment.

Source: Claim Adjustment Reason Codes

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