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Patient Accounts Representative - Behavioral Health

Exact Billing Solutions

Exact Billing Solutions is a team of revenue cycle management professionals specializing in substance use disorder, mental health, and autism care fields. They focus on solving healthcare billing and insurance administration challenges for providers to accelerate cash flow and support patient care.

As a Patient Accounts Representative - Behavioral Health, you will communicate and coordinate with insurance companies and clients to maximize benefits for clients, supporting multiple clinic locations. Your work supports opening clinics where they are desperately needed.

Duties include managing accounts receivable, investigating denials, submitting corrected claims and appeals, documenting collection activities, monitoring key metrics, maintaining communication with insurance carriers, updating patient information, and escalating issues to leadership.

Candidates should have 3 years of behavioral health out-of-network billing experience, preferably with CollaborateMD EMR and billing software, knowledge of ABA therapy, CPT, and ICD10 codes, and claims denial and appeals experience.

Requirements & Qualifications
  • Associate's degree preferred
  • 3 years experience in behavioral health out-of-network billing
  • Experience with CollaborateMD EMR and billing software preferred
  • Experience with ABA therapy preferred
  • Knowledge of CPT and ICD10 codes preferred
  • Experience handling claims denial and follow up including appeals
Benefits & Perks
  • 21 paid days off (including 15 PTO days that increase with tenure and 6 holidays)
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • Medical, dental, vision, long-term disability, and life insurance
  • 401(k) with up to 6% employer match

Location

Florida, US

Employment Type

Full-time

Experience Level

Associate

Salary Range

$58,240 - $64,480

Remote work allowed

No

Posted

2 months ago

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