Resident Account Specialist - Medicaid

Make a meaningful impact behind the scenes of resident care at Daughters of Sarah Community for Seniors.

As a Resident Account Specialist – Medicaid, you will manage and oversee Medicaid billing operations, supporting residents, families, and coordinating with external partners.

Responsibilities include:

• Processing weekly Medicaid billing and patient statements accurately and timely
• Managing MLTC and Fee-for-Service billing ensuring compliance
• Acting as United Healthcare I-SNP liaison for enrollment and insurance inquiries
• Tracking authorizations, eligibility, and payer updates
• Handling Medicaid pending accounts, collaborating with families, county offices, and attorneys
• Completing Medicaid recertifications and managing NAMI updates
• Maintaining accurate resident financial records
• Responding professionally to billing inquiries
• Monitoring accounts receivable and supporting collections as needed
• Collaborating with leadership to resolve issues and improve processes

Requirements:

• Associate degree required; Bachelor's preferred or equivalent experience
• 3+ years healthcare billing experience focused on Medicaid and UB04 claims
• Knowledge of MLTC, Medicaid regulations, and insurance billing systems
• Strong analytical skills, attention to detail
• Excellent communication and interpersonal skills
• Ability to manage sensitive situations with empathy

Benefits:

• Competitive hourly pay starting from $25.35
• Dental, vision, and health insurance
• Life insurance
• Paid time off and parental leave
• Employee assistance, discount, and referral programs
• Flexible spending and health savings accounts
• Retirement plan with agency contributions
• Tuition reimbursement

Work Location: In person in Albany, NY office setting with physical requirement to lift up to 20 lbs.

Be part of a mission-driven organization serving older adults with compassionate care and impactful billing support.