Ensures assigned reviews and company projects are completed timely and accurately according to the scope of work. Reports issues and concerns to the Supervisor or Manager of the Centralized Billing Review team.
- Contacts payors to discuss policy criteria or clarify account questions
- Understands and applies payor policy requirements
- Ensures completion of forms and collection of complete billing information
- Tracks medical coverage and guideline changes or updates
- Verifies insurance benefits and patient eligibility
- Communicates with patients to resolve billing issues and support timely payment
- Maintains accurate patient records in compliance with HIPAA regulations
- Works assigned reports accurately and on time
- Facilitates interoffice communication on payor updates and trends
- Completes adjustments and transfers of accounts receivable as needed
- Documents all activity in customer accounts or applicable applications
- Assists other billing review specialists as needed
- Serves as a liaison between staff and management
Location
Florida, US
Employment Type
Full-time
Remote work allowed
No
Posted
3 weeks ago