Charlie Health is a rapidly growing behavioral healthcare organization focused on delivering personalized, virtual treatment for mental health conditions, substance use disorders, and eating disorders.
In this role, you will support insurance claim submission for Intensive Outpatient Programs (IOP), Outpatient (OP), and Psychiatric services. The position requires handling complex billing workflows, payer-specific requirements, credentialing protocols, and compliance standards in a fast-paced, mission-driven environment.
You will also help reduce billing errors, identify claim denial trends, collaborate with cross-functional teams, and improve billing processes to support accurate reimbursement and revenue growth.
- 3+ years of charge entry and billing experience, preferably in behavioral health
- Strong attention to detail
- Knowledge of payer-specific billing requirements
- Strong organizational skills
- Experience navigating clearinghouses
- Ability to track workflows across multiple tools
- Proficiency in Microsoft Office
- Knowledge of medical billing practices, office policies, and procedures
- Familiarity with CPT, ICD-9, and ICD-10
- Excellent written and verbal communication skills
- Ability to maintain confidentiality of medical information
- Able to work a hybrid schedule of 4 days per week in the Nashville office and live within 75 minutes of the office
- Comprehensive benefits offered to all full-time, exempt employees
- Potential incentive compensation, discretionary bonuses, and other short- and long-term incentive packages
- Additional Charlie Health-sponsored benefits
Location
Nashville, Tennessee, US
Employment Type
Full-time
Experience Level
Intermediate Level
Salary Range
$45,000 - $52,500
Remote work allowed
No
Posted
2 weeks ago