Responsible for the timely and accurate submission of invoices to payers for all services and products provided. Reviews payments received, applies them to patient accounts, follows up on outstanding balances, and completes second-level appeals when needed.
Key responsibilities include:
- Submitting accurate invoices for products and services provided
- Verifying authorizations and required documentation are on file
- Determining quantities and pricing for billed drugs
- Applying received payments correctly to patient accounts
- Ensuring secondary bills and patient invoices are mailed within required timeframes
- Identifying overpayments and duplicate payments
- Following up on submitted invoices to secure timely payment
- Contacting payers to confirm claims were received and are processing
- Sending statements and collections letters to patients or responsible parties
- Following up on denials within 48 hours of receipt
- Maintaining compliance with contract terms, fee schedules, HIPAA, and company policies
Requirements & Qualifications
Education and experience
- High school diploma or equivalent
- 0–6 months of previous infusion reimbursement or intake/admissions experience
Skills and qualifications
- Basic skill in Microsoft Excel
- Basic skill in Microsoft Word
- Must currently reside in the Mountain Time Zone
- Ability to work with payer invoices, collections, payment posting, and appeal processes
Benefits & Perks
- Medical, dental, and vision insurance
- Paid time off
- Bonding time off
- 401(k) retirement savings plan with company match
- HSA company match
- Flexible spending accounts
- Tuition reimbursement
- myFlexPay
- Family support
- Mental health services
- Company-paid life insurance
- Award and recognition programs
Location
Phoenix, Arizona, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 month ago