Evergreen Family Health is seeking a detail-oriented Billing Coder & Billing Collections Specialist to support accurate medical coding, claim submission, payment posting, denial follow-up, and patient account collections.
This role works closely with providers, billing staff, and insurance companies to resolve claim and payment issues efficiently while supporting revenue cycle performance and excellent patient service.
Responsibilities
- Review and accurately code medical visits, procedures, and services using CPT, ICD-10, and HCPCS codes
- Ensure coding compliance with payer and regulatory guidelines
- Submit and review electronic claims for accuracy and completeness
- Identify and correct claim edits, rejections, and denials
- Collaborate with providers on documentation and coding clarification needs
- Follow up on unpaid, denied, or underpaid insurance claims
- Communicate with insurance companies regarding claim status, appeals, and payment discrepancies
- Assist patients with billing questions and payment arrangements in a professional, compassionate manner
- Monitor accounts receivable aging and prioritize collection efforts
- Post payments and adjustments accurately
- Maintain thorough documentation of billing and collection activity
- Support workflow improvements and revenue cycle efficiency initiatives
- Maintain confidentiality and comply with HIPAA regulations
- Assist with additional billing office duties as needed
Requirements & Qualifications
Qualifications
- Previous medical billing and/or coding experience required
- Knowledge of CPT, ICD-10, and HCPCS coding systems
- Experience with insurance follow-up and collections preferred
- Familiarity with electronic medical records and practice management systems; eClinicalWorks experience preferred
- Strong attention to detail and organizational skills
- Excellent communication and problem-solving abilities
- Ability to work independently while collaborating effectively with a team
Benefits & Perks
Benefits
- Competitive compensation based on experience
- Paid time off and holidays
- Hybrid work schedule
- Retirement plan and additional benefits for eligible employees
- Supportive, team-oriented work environment
Location
Vermont, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
2 weeks ago
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