PX Therapy Group is a locally owned outpatient physical therapy company focused on delivering high-quality, one-on-one care to patients. The Billing Specialist will support clinic operations by processing insurance claims, posting payments, following up on unpaid balances, and maintaining accurate billing documentation.

The role works closely with clinic staff, insurance companies, and patients to resolve billing questions, support accurate reimbursement, and help ensure a positive patient experience.

Primary responsibilities include:

Submit and track insurance claims accurately and timely
Post insurance and patient payments into billing systems
Review claims for errors or missing information before submission
Follow up on denied, unpaid, or delayed claims
Communicate with insurance companies regarding claim status and reimbursement
Assist patients with billing questions or payment information
Maintain accurate patient account records and documentation
Process refunds, adjustments, and payment plans when needed
Work with clinic staff to gather or correct billing information
Help maintain compliance with billing policies and procedures
Use office software and billing systems to complete daily tasks

Work setting:

Indoor office or outpatient clinic setting
Shared office spaces and computer-based workstations
Primarily seated desk work with occasional standing, walking, bending, or carrying light items
Limited travel may be required during training or team meetings