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Patient Account Representative

Ridgeview

Responsible for the submission, reconciliation, and collection of accounts receivable for Ridgeview Medical Center. This role submits claims to third-party payers, resolves billing issues and account balance inquiries, and supports payment posting, collections, accounts receivable management, and remittance reconciliation.

Key responsibilities include reviewing clearinghouse transactions, correcting claim rejections, monitoring aged accounts receivable, posting payments accurately and timely, completing remittance reconciliation, assisting internal and external customers, and maintaining knowledge of payer policies and billing guidelines.

Requirements & Qualifications

Minimum qualifications

  • High school diploma or equivalent
  • 1 year of professional medical billing experience, or a demonstrated performance history showing strong problem-solving skills, attention to detail, and initiative

Knowledge, skills, and abilities

  • Demonstrated skills in claim submission
  • Strong analytical and critical thinking skills
  • Ability to work independently and as part of a team
  • Ability to handle unpredictable situations and diverse patient populations
  • Knowledge of basic computer functions and Microsoft Office applications
  • Ability to multitask and perform basic math functions
  • Strong written and verbal communication skills in English
  • Ability to provide friendly and efficient patient service
  • Must be able to meet and maintain required background checks

Preferred qualifications

  • Familiarity with medical terminology
Benefits & Perks

Ridgeview offers comprehensive and market-competitive benefits for employees and their families.

Location

Minneapolis, Minnesota, US

Employment Type

Full-time

Experience Level

Entry Level

Remote work allowed

No

Posted

1 week ago

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