Join the growing billing and revenue cycle team at Next STEPS Worldwide, a rapidly expanding outpatient clinic providing holistic psychological, therapeutic, and nutrition services across all age groups.
This role supports accurate claims processing, denial management, and account resolution for a mission-driven organization focused on helping clients through quality care and efficient revenue cycle operations.
Key responsibilities include:
- Review and manage denied or rejected insurance claims to ensure timely resolution and reimbursement
- Identify denial patterns and root causes, then coordinate with internal teams to prevent future errors
- Submit corrected claims and appeal letters with appropriate documentation
- Post and reconcile payments, adjustments, and write-offs in the EMR and billing system
- Maintain understanding of payer-specific billing requirements, coding updates, and submission timelines
- Collaborate with intake, clinical, and billing teams to ensure claims accuracy and completeness
- Generate and maintain reports on denial trends and recovery outcomes
- Support overall revenue cycle initiatives as assigned
Requirements & Qualifications
- High school diploma or equivalent required
- Minimum 3 years of experience in medical billing and denial management, preferably in outpatient mental health or a medical setting
- Strong working knowledge of CPT, ICD-10, and insurance billing procedures
- Experience with electronic claim submission and payer portals
- Proficiency in Microsoft Word and Excel
- Excellent problem-solving, communication, and time management skills
- Ability to work independently and collaboratively in a fast-paced environment
Benefits & Perks
- 401(k) with employer matching
- Health, dental, and vision insurance
- Life insurance
- Paid time off
- Opportunities for growth and advancement
Location
Texas, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
6 months ago