The billing associate is responsible for submitting insurance claims to payers, posting payments, following up on insurance claims, handling denials, managing patient accounts receivable, and providing customer service support.

Key responsibilities include:

Submit accurate insurance claims in a timely manner
Resolve non-coding claim rejections and submission errors
Enter and update patient information in the EMR
Post insurance and patient payments daily
Reconcile insurance payments for accuracy and completeness
Follow up on no-response claims, denials, and correspondence
Answer and resolve patient customer service calls
Update patient accounts for sliding fee schedule adjustments
Review and resolve insurance credit balances and issue refunds when appropriate
Prepare and submit billing to state Medicaid systems when applicable
Maintain compliance with HIPAA and payer-specific billing requirements
Perform other duties as assigned

Billing Associate