You will be part of a growing team of enthusiastic, hardworking, and caring staff.
You will be responsible for the Accounts Receivable (A/R) department and for completing patient financial services (PFS) tasks such as billing and accounts receivable follow-up with payers while maintaining quality and productivity requirements. You will process and submit accurate and timely claims to payers, analyze and research unpaid claims, and assist in the resolution of denials, partial payments, and payment variances.
Additional responsibilities include maintaining and releasing all ship-verified claims for third-party claims (commercial or government) within the established timeframe as assigned.
- Resolve errors and make claim edits assigned in work buckets
- Follow work list prioritization of accounts according to department policies and procedures for resolving accounts and/or submitting claims
- Contact payers and patients when necessary
- Request relevant information from appropriate revenue cycle and clinical departments as required during the PFS process
- Make necessary adjustments to patient demographic, insurance, and account balance information
- Complete A/R adjustments where permitted and appropriate; request other adjustments where appropriate
- Comply with all regulatory compliance areas, policies, and procedures, including HIPAA and PCI compliance requirements, and leading practices
- 3+ years of experience in healthcare reimbursement or medical insurance billing
- 1+ years working with Microsoft Office, specifically Excel, Outlook, and Word
- Verifiable high school diploma or GED
- Prior related healthcare revenue cycle experience, preferably within collections and billing
- Knowledge of healthcare billing and collections practices and/or infusion service
- Exceptional communication skills and phone etiquette
- Familiarity with customer service expectations, computer processing, Centricity billing software, and medical and billing office terminology
Location
Glendale, Arizona, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
3 weeks ago