LearnWell supports students with mental health conditions through academic and wellness services. This role is part of a medical billing team serving behavioral healthcare practices in Massachusetts and New York.
The Billing & Collections Specialist will help manage accounts receivable, work with clinicians, insurance companies, patients, and internal teams, and support revenue cycle operations in a behavioral health setting.
Responsibilities include:
- Clearing daily billing batches and resolving errors before transmission
- Collecting patient payments, updating payment methods, and setting up payment plans
- Following up with payers and patients on outstanding balances
- Verifying insurance benefits and eligibility through online portals
- Reading and interpreting EOBs and ERAs
- Identifying, researching, and escalating account discrepancies
- Responding to patient and clinician emails and voicemails within 48 hours
- Using EMR and RCM platforms effectively
- Analyzing report data in Microsoft Excel
Requirements & Qualifications
Qualifications include:
- Bachelor's degree preferred
- 2+ years of experience in behavioral health medical billing
- Experience with high-volume medical collections
- Strong understanding of medical billing, prior authorizations, insurance appeals, and reprocessing efforts
- Comfort working in a fast-paced environment
- Bilingual Spanish/English is a plus
Benefits & Perks
Benefits offered:
- Remote work
- 40-hour work week, Monday through Friday
- Starting annual salary of $48,000 to $50,000 based on experience
- Paid time off, including vacation, sick time, and federal holidays
- Medical, dental, and vision coverage
- Paid family leave options
- 401(k)
- Employer-sponsored life insurance
- Professional development opportunities
Location
Massachusetts, US
Employment Type
Full-time
Experience Level
Associate
Salary Range
$48,000 - $50,000
Remote work allowed
Yes
Posted
3 months ago