Responsible for routine follow-up activities to resolve open accounts receivable and support successful claim closure.
Work includes researching, correcting, and resubmitting claims; submitting appeals; and taking timely action to resolve unpaid claims. The role reports to Accounts Receivable Management and works across the professional fee organization.
Key responsibilities include:
- Reviewing unpaid and denied accounts to support revenue collection
- Researching claim issues and taking appropriate corrective action
- Communicating with colleagues, departments, patients, and payors regarding billing-related questions
- Working with insurance representatives by phone, payer portals, and written correspondence
- Monitoring claim processing trends and escalating issues when needed
Requirements & Qualifications
Required
- High school diploma
- 2 years of related work experience, or equivalent combination of education and experience
Preferred
- Strong working knowledge of professional billing software applications
- Excellent customer service skills
Location
New York, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
4 months ago