Senior Patient Account Representative

Monitors the activities and performance of physician practices to ensure that billing-related functions are performed in an efficient manner consistent with department policies and procedures.

Job responsibilities

• Interfaces with physicians and administrators to ensure financial growth and stability; apprises physicians of new and revised procedures.
• Monitors accuracy of fee structure and reimbursement payment schedules from third-party payers, all cash payment deposits, and refunds.
• Acts as a resource for resolution of complex billing situations.
• Guides billing and clerical staff regarding billing and office/clerical functions.
• Coordinates clinical documentation requests to the business office to ensure timely appeals.
• Develops and implements policies and procedures to facilitate billing and maximize case collections.
• Reviews and recommends improvements for financial management of each billing area.
• Performs related duties as required.