Responsible for working patient accounts to ensure timely resolution across the revenue cycle. The role involves follow-up on claim submission, remittance review, insurance collections, and pursuing disputed balances from government and non-government payors.
Key responsibilities include researching account activity, contacting third-party payors and patients, updating demographic and insurance information, documenting account actions, identifying billing or coding issues, requesting rebills or corrected claims, and escalating aged or delayed accounts. The position also supports team productivity, special projects, and compliance with state and federal managed care requirements.
Qualifications
- High school diploma or equivalent; some college coursework in business administration or accounting preferred
- 1-4 years of medical claims and/or hospital collections experience
- Strong understanding of the revenue cycle, including patient access, billing, insurance appeals, and collections
- Knowledge of Commercial, Managed Care, Medicare, and Medicaid collections
- Familiarity with EOBs, UB-04, and HCFA 1500 forms
- Intermediate Microsoft Office skills, especially Word and Excel
- Ability to learn hospital systems quickly
- Minimum typing speed of 45 wpm
- Strong oral and written communication skills
- Good interpersonal, analytical, critical thinking, and problem-solving skills
Benefits
- Medical, dental, vision, disability, and life insurance
- Paid time off with vacation and sick leave
- 401(k) with up to 6% employer match
- 10 paid holidays per year
- Health savings account and dependent care flexible spending accounts
- Employee assistance and employee discount programs
- Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, AD&D, auto and home insurance
- Eligible for signing bonus for qualified new hires
- Holiday pay at time and a half for observed holidays
Location
Texas, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 week ago