Patient Account Representative - Hospital Insurance Collections

Hawai'i Pacific Health is a not-for-profit health care network with more than 70 locations statewide, including medical centers, clinics, physicians, and other caregivers serving Hawai'i and the Pacific Region.

This role is part of the Revenue Cycle team and is responsible for billing and account follow-up for a fixed portion of the accounts receivable cycle. Duties include preparing and submitting claims and statements to third-party payers and patients/guarantors, following up on accounts receivable to complete the insurance collection process, and handling payer and patient questions or concerns appropriately.