Manages and maintains accurate patient account information, ensuring insurance details are verified and records are up to date. Assists patients with billing inquiries, resolves discrepancies, and processes payments promptly. Coordinates with healthcare providers and insurance companies to facilitate correct billing and reimbursement. Reviews and audits accounts to identify errors, communicates with patients about outstanding balances, and upholds confidentiality and compliance with healthcare regulations. Supports the billing department through report generation and account tracking.
Requirements & Qualifications
Qualifications
- High school diploma or equivalent required; college degree or related coursework preferred
- 2+ years of experience in patient account management, medical billing, or revenue cycle operations
- Knowledge of insurance verification and billing processes
- Experience resolving patient billing inquiries and discrepancies
- Strong organizational, communication, and customer service skills
- Familiarity with healthcare regulations and confidentiality standards
Location
Florida, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago
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