Sharecare is a digital healthcare company that provides software and tech-enabled services across the healthcare ecosystem to improve care quality, drive better outcomes, and lower costs.
This role is responsible for accurately inputting patient information into Sharecare’s internal systems and client EMR platforms. It supports the Release of Information (ROI) process and requires strong attention to detail, efficient data management, and strict HIPAA compliance.
The ideal candidate works well in a fast-paced, collaborative environment and is committed to accuracy, productivity, and protecting sensitive patient data.
Essential functions
- Accurately enter and update patient data in internal and client-facing systems
- Access and navigate multiple EMR platforms to retrieve, validate, and process patient health information (PHI)
- Ensure data accuracy and consistency while meeting productivity benchmarks
- Maintain strict confidentiality and comply with HIPAA and company privacy policies
- Collaborate with team members to support process improvements and service quality
- Communicate courteously, timely, and professionally with internal and external stakeholders as needed
Physical requirements
- Ability to sit or stand for extended periods of time
- Capacity to lift and carry up to 25 lbs.
- Manual dexterity for long periods of typing, writing, and handling documents
- Visual acuity to read documents and use a computer monitor
- Clear speaking and hearing ability for communication
- Adequate hand-eye coordination and sensory abilities for job-related tasks
Information governance and compliance
- Understand the organization’s information governance program and individual role responsibilities
- Participate in required education and compliance training
- Maintain confidentiality of patient and client information
- Comply with HIPAA standards and corporate integrity and security obligations
- Report unethical, fraudulent, or illegal behavior
- Maintain current HIPAA certification annually
Requirements & Qualifications
- Proficiency in Microsoft Office applications
- Strong organizational and multitasking skills
- Ability to manage time effectively and meet deadlines
- Willingness to learn programs and processes quickly
- Strong documentation, communication, and customer service skills
- Ability to work independently or as part of a team
- Proven ability to maintain productivity, utilization, and quality performance standards
Location
N/A
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 week ago