Sharecare is a digital healthcare company that provides software and tech-enabled services across the healthcare ecosystem to improve care quality, drive better outcomes, and lower costs. The company supports health plan sponsors, health systems, physician practices, and pharmaceutical brands through data-driven solutions, health information management, care management, and related services.
This role is responsible for accurately entering patient information into internal systems and client electronic medical record (EMR) platforms. The position supports the Release of Information (ROI) process and requires a strong focus on accuracy, productivity, confidentiality, and HIPAA compliance.
Key responsibilities include:
- Entering and updating patient data in internal and client-facing systems
- Accessing and navigating multiple EMR platforms to retrieve, validate, and process patient health information
- Maintaining data accuracy and consistency while meeting productivity benchmarks
- Protecting sensitive patient information and following privacy policies
- Collaborating with team members to support process improvements and service quality
- Communicating professionally with internal and external stakeholders as needed
Qualifications and requirements include:
- Proficiency in Microsoft Office applications
- Strong organizational and multitasking skills
- Ability to manage time effectively and meet deadlines
- Willingness to learn programs and processes quickly
- Strong documentation, communication, and customer service skills
- Ability to work independently or as part of a team
- Demonstrated ability to maintain productivity, utilization, and quality standards
- Ability to maintain HIPAA certification annually
Physical requirements include:
- Ability to sit or stand for extended periods
- Ability to lift and carry up to 25 lbs.
- Manual dexterity for typing, writing, and handling documents
- Visual acuity to read documents and use a computer monitor
- Clear speaking and hearing ability
- Adequate hand-eye coordination and sensory abilities for job-related tasks
Location
N/A
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 week ago