Responsible for payer and patient account balances being paid timely and remaining current. Performs collection activities such as monitoring delinquent accounts, contacting patients for account payment, resolving billing problems, and answering routine to complex account inquiries.
The role supports The US Oncology Network’s Compliance Program, Code of Ethics and Business Standards, and Shared Values. The organization is focused on advancing cancer care and supporting community-based oncology physicians.
High school diploma or equivalent required.
Minimum of 2 years of combined medical billing and payment experience required.
Knowledge of state, federal, and third-party claims processing required.
Knowledge of state and federal collections guidelines required.
Must successfully complete required e-learning courses within 90 days of occupying the position.
Medical, dental, and vision coverage.
Life insurance.
401(k) with matching component.
Short-term and long-term disability.
Wellness and perks programs.
Location
Norfolk, Virginia, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 week ago