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Patient Account Representative

Healthier Mississippi People

Performs patient financial service functions at an introductory level, including scanning, filing, reviewing correspondence, handling third-party and patient billing, and resolving billing questions. Supports the financial success of the University of Mississippi Medical Center through careful, detail-oriented work.

Core duties include claims filing, charge entry, insurance follow-up, denial management, payment posting, customer service, and billing records review. The role also involves communicating with patients about account questions and payment options, verifying insurance coverage and benefits, and coordinating with insurers to resolve discrepancies.

Requirements & Qualifications

Knowledge, Skills, and Abilities

  • Basic knowledge of medical claims processing
  • Basic knowledge of medical terminology
  • Basic knowledge of revenue cycle functions
  • Good verbal and written communication skills
  • Effective organizational skills and attention to detail
  • Basic computer skills, including Microsoft Word, Excel, and data entry
  • Ability to maintain confidentiality and professional standards
  • Ability to read, write, type, and follow oral and written directions
  • Ability to work independently and collaboratively
  • Ability to maintain a professional appearance and attitude

Education and Experience

  • High school diploma or GED
  • 1 year of related revenue cycle experience

Preferred Qualifications

  • Knowledge of ICD-10, HCPCS, and CPT coding
  • Basic knowledge of third-party insurance and government insurance plans

Location

Mississippi, US

Employment Type

Full-time

Experience Level

Entry Level

Remote work allowed

No

Posted

7 months ago

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