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Patient Account Representative

University of Mississippi Medical Center

To perform patient financial service functions at an introductory level, including scanning, filing, reviewing correspondence, reviewing third-party and patient billing, and resolving billing questions. This role supports the financial success of the University of Mississippi Medical Center through accurate, detail-oriented revenue cycle work.

Key responsibilities

  • Perform core revenue cycle functions such as billing, claims filing, data entry, charge entry, insurance follow-up, denial management, payment posting, customer service, and billing records review.
  • Prepare and submit clean claims to insurance companies electronically or by paper in a timely and compliant manner.
  • Process assigned reports, worklists, and patient accounts with high accuracy.
  • Communicate with patients about their accounts, billing questions, and payment options.
  • Verify insurance coverage and benefits and help resolve discrepancies with insurance companies.
  • Maintain confidentiality and comply with HIPAA, policies, and department guidelines.
  • Collaborate effectively with management and co-workers.
Requirements & Qualifications

High school diploma or GED and one year of related revenue cycle experience.

Preferred qualifications

  • Knowledge of ICD-10, HCPCS, and CPT coding.
  • Basic knowledge of third-party insurance and government insurance plans.
  • Basic knowledge of medical claims processing and medical terminology.
  • Proficiency with Microsoft Word and Excel and basic data entry skills.
  • Strong organizational, communication, and interpersonal skills.
  • Ability to work independently, maintain confidentiality, and pay close attention to detail.

Location

Mississippi, US

Employment Type

Full-time

Experience Level

Entry Level

Remote work allowed

No

Posted

1 week ago

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