Directly responsible for daily billing of insurance claims and collection activity on outstanding payor accounts and self-pay encounters to manage accounts receivable. Monitors and reconciles accounts using appropriate workflow processes to ensure accurate account resolution.
Acts as a subject matter expert and role model for staff, supports reporting for management, identifies process improvement opportunities, and contributes input on trends, issues, and payer notices. Works across multiple electronic systems and maintains high customer service standards while ensuring compliance with regulatory standards, federal regulations, and department protocols.
- Associate degree or equivalent education and experience
- Minimum 3 years of experience with insurance billing and/or claims follow-up in a hospital business office, physician’s office, or insurance billing environment; or 7 years of experience in lieu of an associate degree
- Experience with commercial insurance, Medicare, and Medicaid reimbursement
- Computer literacy and math aptitude
- Ability to use a 10-key calculator, computer keyboard, and basic software applications including Excel, Word, and Outlook
- Demonstrated ability to lead lower classified Patient Account Representatives
- Extensive knowledge of third-party billing procedures
- Experience with 837i and HIPAA transaction sets, including ICD/CPT/HCPC coding, revenue codes, ICD-10, and medical terminology
- Strong oral and written communication skills
Location
Kansas City, Missouri, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
No
Posted
4 weeks ago