Sharecare is a digital healthcare company that provides software and tech-enabled services across the healthcare ecosystem. The organization supports health plan sponsors, health systems, physician practices, and pharmaceutical brands with personalized, value-based care solutions.
This role is responsible for processing release of information requests accurately and efficiently while protecting patient privacy and ensuring compliance with HIPAA, company policy, and applicable state and federal regulations.
Key responsibilities include retrieving and returning medical charts, scanning and transmitting medical records, validating authorizations, performing quality checks, handling incoming requests, maintaining equipment and work areas, and providing excellent customer service.
Qualifications
- High school diploma or GED required
- Minimum of 2 years of prior experience in a medical records department or similar setting preferred
- Strong computer skills, including working knowledge of Microsoft Word and Excel
- Excellent organizational skills
- Ability to type 50 WPM
- Ability to use fax, copier, and scanning equipment
- Willingness to learn new equipment and processes quickly
- Self-motivated and a team player
- Strong customer service skills
- Ability to multitask
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
3 weeks ago