The Medical Records Specialist supports accurate and confidential patient record management in a home health setting. This role works closely with internal teams to maintain EMR/EHR records, process orders, support documentation workflows, and ensure HIPAA compliance.
Key responsibilities
- Organize, sort, process, and maintain patient files using EMR systems and document tracking tools.
- Enter and update patient information in EHR systems with a high degree of accuracy.
- Track missing, invalid, and late documentation and report issues to leadership.
- Coordinate with Pre-bill, Revenue Cycle, field clinicians, program leadership, and Growth teams to support timely order signatures.
- Provide clerical support such as faxing, filing, copying, and sorting orders and Plans of Care.
- Monitor policy changes and manage order routing, including Do-Not Send and Add-On orders.
- Maintain confidentiality and ensure compliance with HIPAA and healthcare regulations.
- Help orient new team members as needed.
Requirements & Qualifications
Qualifications
- High school diploma or GED required.
- Bachelor's degree preferred.
- Understanding of Home Care EMR systems preferred.
- Strong written and verbal communication skills.
- Ability to read, analyze, and interpret business, technical, and regulatory information.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to perform basic math including addition, subtraction, multiplication, division, ratios, and percentages.
- Ability to communicate professionally with leaders, team members, investors, and external parties.
- Must be able to read, write, and speak English.
- Ability to stand, walk, perform manual dexterity tasks, and lift up to 25 pounds.
Benefits & Perks
Benefits and perks
- Competitive pay
- Flexible time off
- Tuition reimbursement
- Wellness programs
- Leadership pathways and mentorship
- Professional development support
- Recognition programs
- Inclusive and supportive workplace culture
Location
Tennessee, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago
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