SVS Vision is a Michigan-based optical company with more than 80 offices across 9 states. The company emphasizes a family-oriented culture, employee recognition, growth opportunities, and strong customer service.
This role serves as the first point of contact for patients in the store and supports the day-to-day flow of the office. Optical receptionists work alongside eye care professionals, including optometrists, to help create a positive patient experience from arrival through checkout.
Requirements & Qualifications
Duties
- Greet patients
- Gather and update patient insurance information
- Perform computer-based tasks such as receipts and job entries
- Complete daily business tasks, including close-out and weekly reporting
- Maintain patient medical records
- Handle insurance rejections and patient notifications
- Schedule appointments and manage the appointment book
- Help ensure smooth office flow
- Support opticians and managers
- Work effectively in a busy, active environment
Qualifications
- Professional communication skills
- Strong attention to detail
- Ability to adapt to change
- Team-oriented mindset
- Excellent customer service skills
- Strong clerical skills
- Good computer and phone skills
Benefits & Perks
Benefits and Perks
- Paid vacation and personal time off
- Paid holidays
- Anniversary bonus
- Paid mileage
- Monthly bonus
- Above-market salary
- Matching 401(k) plan
- Affordable medical and dental benefits
- Vision benefits provided by SVS Vision
- Life and disability insurance
- Company-sponsored discounts
- Opportunity for growth within the company
- Rewards and recognition for outstanding performance
- Professional training
- Ability to transfer locations based on seniority
- Free designer glasses every year and additional discounts
Location
Michigan, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago
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