The Health Information Technician provides technical support for processing and maintaining medical records in accordance with regulatory agencies and the Pascua Yaqui Health Department's policies. The role supports standardized electronic health records, confidential data entry, report preparation, and assistance to medical staff with accessing and updating patient records.
Responsibilities include:
- Perform routine data processing of health records and related documents associated with patient record maintenance, including treatment coding and data tracking within electronic record systems.
- Use electronic recordkeeping software such as RPMS, IHS Systems, National Patient Information Reporting System, Epi6 Database, Pascua Yaqui Medical Program software, and Claim Track Program.
- Compile information for utilization review, quality assurance, and risk management programs; assign access and monitor system security.
- Provide technical assistance to system users, including troubleshooting system access issues and providing code information.
- Prepare and review reports related to patient services, user population status, workload activity, and immunizations.
- Complete data entry and quality review of patient information in electronic reporting systems, including intake interviews with patients.
- Track and update patient records and logs for insurance information, eligibility, and treatment codes.
- Support users with billing and coding issues related to treatment services.
- Monitor paper files for adding, deleting, scanning, and researching information in preparation for electronic data collection.
- Respond to sensitive requests for patient record information and assist medical staff with data concerns.
- Perform other duties as assigned.
Requirements & Qualifications
Qualifications
- High school diploma or GED.
- Two years of patient support services experience, including ICD-10 coding.
- Experience sufficient to successfully perform the essential duties of the position.
- Medical Billing & Coding Certification, Certified Professional Coder (CPC), or Certified Coding Specialist (CCS) preferred.
Knowledge and skills
- Clerical and office support practices.
- Customer service principles.
- Recordkeeping principles, procedures, and methods.
- Report preparation techniques.
- Applicable federal, state, and local laws, rules, and regulations.
- Medical coding standards for CPT-4 procedures, ICD-10 diagnosis coding, HCFA 1500s, and UB-92.
- Medical tracking and reporting software, including systems for third-party insurance billing, AHCCCS eligibility and enrollment requirements, RPMS, and Claim Track.
- HIPAA regulations.
- Strong communication, interpersonal, and organizational skills.
- Ability to maintain confidential records, compile data, prepare reports, and follow oral and written instructions.
Special requirements
- Must possess and maintain a valid Arizona driver's license.
- Must be able to work non-traditional hours, including nights and weekends.
- Must have a current Level 1 Arizona Clearance Card or obtain one within 90 days of hire.
Location
Tucson, Arizona, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
2 weeks ago