Medical Records Coordinator

Responsibilities

• Pull and review all charts before the doctor's appointment to ensure medical records are on file
• Obtain records from outside sources for review prior to office visits
• Prepare complete medical records for the Billing Department as requested
• Create chart folders, including labeling and hole punching
• Review charts to ensure patient demographic information is complete and accurate; follow up as needed
• Prepare patient charts with demographic information, previous x-rays, tests, and related documents
• Process release of information requests, organize, prep, and scan documents into electronic systems
• Collect necessary paperwork and authorizations needed for billing
• Scan information into the patient's electronic record
• Maintain patient confidentiality in accordance with HIPAA guidance
• Perform other administrative tasks as assigned

Knowledge and Experience

• 1+ years of medical administrative experience preferred
• Knowledge of medical terminology and procedures preferred
• Experience with an EMR system preferred
• Knowledge of plaintiff, defendant, and third-party requests, and HIPAA requirements for release of PHI, preferred
• Strong computer skills, including Microsoft Word and Excel

Skills and Abilities

• Bilingual English/Spanish preferred
• Excellent verbal and written communication skills
• Strong organizational and time-management skills with the ability to multitask
• Adaptability and flexibility in a fast-paced environment
• Problem-solving ability and aptitude
• Ability to work under pressure with a solution-oriented mindset
• Strong sense of urgency and attention to detail

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at times