Immediate opening for a medical records / release of information specialist with a large healthcare organization in the area.
This is a full-time, contract-to-hire opportunity with training provided. The role is onsite in Somerville, MA, Monday through Friday, 8:00 AM to 4:30 PM.
The position supports patients and callers with medical records requests, status updates, routing calls to the appropriate hospital departments, and handling mail and document scanning. A patient-centered attitude, strong customer service skills, and attention to privacy and HIPAA compliance are essential.
Requirements & Qualifications
Qualifications
- 1 year of healthcare administration experience or 2 years of inbound call experience
- Experience with medical records
- Proficiency with Microsoft Office
- Excellent communication skills
- Familiarity with medical terminology and medical office processes and procedures
- Ability to safeguard patient privacy and comply with HIPAA regulations
Benefits & Perks
Benefits
- Medical, dental, and vision coverage
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employee and dependents
- Short- and long-term disability coverage
- Health spending account (HSA)
- Transportation benefits
- Employee assistance program
- PTO, vacation, or sick leave
Location
Massachusetts, US
Employment Type
Contractor
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago
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