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Electronic Medical Records (EMR) Clinical Support Specialist

American Oncology Network

Supports EMR application analysis, customer support, user training, and health information data verification/entry under the direction of the EMR Manager.

Responsible for ongoing system testing to ensure accurate and optimal system performance. Participates in EMR training, documentation entry, and implementation during mergers.

Acts as a liaison with internal and external stakeholders and may travel frequently to support satellite offices, offsite meetings, and merger-related work.

Works in accordance with healthcare regulations, organizational policies, and departmental procedures.

Requirements & Qualifications

Education

  • Degree in Health, IT, Education, or a related field preferred.

Experience

  • Minimum 2 years of clinical oncology experience preferred.
  • Minimum 2 years of experience managing PHI or clinical office skills preferred.

Skills

  • Working understanding of oncology healthcare needs and healthcare records maintenance.
  • Strong interpersonal skills, diplomacy, tact, conflict management, and emotional intelligence.
  • Effective oral and written communication skills.
  • Strong customer service, collaboration, and organizational awareness.
  • Ability to manage time, priorities, stress, and professional development independently.
  • Ability to work in a fast-paced, multi-site environment with competing priorities.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Licensing

  • Valid state driver's license required for travel to satellite offices and offsite meetings.

Location

N/A

Employment Type

Full-time

Experience Level

Associate

Salary Range

$43,222 - $75,982

Remote work allowed

Yes

Posted

3 weeks ago

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