Responsible for supporting the Health Information Management department and outpatient sites by organizing, evaluating, and processing medical records requests. This role handles phone and faxed requests for records, retrieves prior images and reports, prepares documentation for incoming and outgoing films/CDs, and assists with a high-volume phone queue. The position works closely with patients and provider offices to complete release of information documentation and ensure records are prepared accurately and on time in a fast-paced clinic environment.
Requirements & Qualifications
Qualifications
- High school diploma or GED required; associate degree preferred
- Minimum 1 year of recent related experience, or equivalent education/training/experience
- Previous imaging medical records experience preferred
- Familiarity with medical terminology
- Current BLS certification required
Skills and Knowledge
- Strong customer service and communication skills
- High attention to detail and accuracy
- Strong computer and data processing skills
- Knowledge of medical records systems and documentation processes
- Ability to multitask, manage deadlines, and work in a team environment
- Ability to handle sensitive and confidential information professionally
- General knowledge of radiology procedures, including mammography, ultrasound, CT, MRI, nuclear medicine, fluoroscopy, PET, and interventional radiology
Additional Requirements
- Ability to stand, walk, or sit for extended periods
- Ability to operate office equipment and maintain confidentiality in a HIPAA-regulated environment
Benefits & Perks
Benefits
- Medical, dental, and vision coverage
- 401(k) with automatic employer contribution
- 17 days of PTO for eligible new employees
- 9 paid holidays
- Compensation growth path
- Profit sharing
- Continuing education reimbursement by position
Location
Tacoma, Washington, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago
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