Advantmed is a healthcare solutions company focused on improving care quality and outcomes across the United States through data-driven insights, in-home clinical assessments, and operational support.
This remote Support Executive role supports In-Home Assessment operations by coordinating administrative workflows, member activities, and provider visit logistics to help ensure smooth field execution. The position emphasizes coordination, data accuracy, and operational efficiency in a fast-paced healthcare environment.
Work schedule
- 4:00 AM - 1:00 PM PST or 5:00 AM - 2:00 PM PST
- Occasional weekend coverage, about 1-2 weekends per month as needed
Key responsibilities
- Manage administrative workflows for member activities
- Coordinate pre-visit preparation, routing, and post-visit documentation
- Process member letters and communication workflows
- Route tasks and manage internal queues
- Support provider operations, including visit coordination logistics and gift card tracking
- Provide routing and scheduling support for provider visits using mapping tools
- Maintain accurate records, trackers, and system updates
- Assist with payroll preparation activities
- Complete tasks promptly while maintaining high data accuracy standards
Requirements & Qualifications
- 2+ years of experience in administrative support, dispatching, or customer service
- Proficiency in Microsoft Excel and general computer applications
- Experience using routing and navigation tools such as MapQuest or Google Maps
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks and meet deadlines in a structured environment
- Comfortable working early morning PST hours
- Prior healthcare or medical environment experience preferred
- Familiarity with care coordination or provider operations workflows preferred
- Experience handling sensitive data in a HIPAA-compliant environment preferred
Benefits & Perks
- Comprehensive benefits package including medical, dental, and vision coverage
- Company-provided laptop and external monitor
- Fully remote role within the U.S.
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 week ago