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Patient Care Coordinator

Spero Rehab

Intune Physical Therapy has partnered with Spero Rehab to provide physical therapy services in the Austin and Houston, TX areas. This role supports the front office and patient experience at a physical therapy clinic, serving as the first point of contact for patients.

The Patient Care Coordinator is responsible for greeting and checking in patients, scheduling appointments, managing phone calls, processing payments, verifying insurance benefits, obtaining authorizations, maintaining electronic medical records, and supporting daily clinic operations. The position helps ensure a positive patient experience and smooth clinic workflow.

This role is open to part-time, full-time, and PRN shift preferences.

Requirements & Qualifications

High school diploma or equivalent required; associate's degree preferred

1-2 years of medical office or customer service experience

Knowledge of medical terminology and healthcare office procedures

Proficiency with electronic medical records systems and practice management software

Strong computer skills, including Microsoft Office applications

Excellent verbal and written communication skills

Outstanding organizational abilities and attention to detail

Ability to multitask effectively in a fast-paced environment

Professional appearance and positive, friendly demeanor

Knowledge of medical insurance and billing procedures preferred

Benefits & Perks

Comprehensive medical, dental, and vision insurance for full-time eligible employees

Generous PTO policy and paid holidays for full-time employees

Structured career advancement opportunities

Location

Austin, Texas, US

Employment Type

Full-time

Experience Level

Associate

Remote work allowed

No

Posted

1 week ago

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