The UM Administration Coordinator supports utilization management operations by performing varied administrative, operational, and customer support tasks. This role provides non-clinical support for procedures that help ensure members receive appropriate behavioral health services.
Work is typically semi-routine and performed within defined guidelines, with some latitude in prioritizing tasks and managing timing. The role involves interpreting department policies, completing assignments accurately, and supporting member service functions in a remote work environment.
- 1+ year of administrative experience in a healthcare field
- Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook
- Ability to quickly learn new systems in a Windows-based environment
- Preferred: experience using electronic medical record and documentation systems
- Preferred: managed care experience
- Preferred: knowledge of medical terminology or ICD-10 codes
- Preferred: prior member service or customer service phone experience
- Preferred: experience with utilization review or prior authorization
- Medical, dental, and vision insurance
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Volunteer time off
- Paid parental and caregiver leave
- Short-term and long-term disability coverage
- Life insurance
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Salary Range
$40,000 - $52,300
Remote work allowed
Yes
Posted
3 weeks ago