Vitenas Cosmetic Surgery (VCS) is a well-established cosmetic plastic surgery practice in Houston’s Galleria area. The practice is seeking a Patient Services Coordinator to join its front office team.
This role is focused on delivering excellent patient and prospect service in a fast-paced, high-touch environment. The position involves significant patient interaction, high-volume phone support, appointment coordination, payment processing, correspondence handling, and medical records requests.
Requirements & Qualifications
Required
- Minimum 2 years of front-line experience in customer service, receptionist, administrative assistant, or personal assistant roles, medical or non-medical
- Excellent telephone manner with the ability to handle very high call volume professionally and efficiently
- Strong command of the English language
- Superior verbal and written communication skills
- Exceptional listening skills
- Ability to think quickly, shift priorities, and communicate clearly
- Team-oriented with the ability to collaborate across all levels of personnel
- Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook
- Excellent administrative and organizational skills
- Strong attention to detail
- Ability to maintain confidentiality
Preferred
- Bachelor’s degree
- Experience in a cosmetic or plastic surgery office
- Experience with Nextech software
- Background in medical, executive, or luxury sales
- Bilingual in English and Spanish
Benefits & Perks
Benefits
- Competitive compensation
- Health insurance
- Employee discounts on beauty products
- Complimentary non-surgical services and treatments
Location
Houston, Texas, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago
Browse More Jobs