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Medical Record Retrieval Specialist

Humana

Become a part of our caring community.

The Medical Records Retrieval Specialist conducts quality assurance audits of medical records and diagnosis codes and measures submitted to the Centers for Medicare and Medicaid Services (CMS) and other government agencies. This is a remote role with field-based responsibility, requiring some travel to provider offices to retrieve, review, and validate medical records on-site.

The role performs moderately complex administrative and operational tasks within a structured environment, with a focus on accuracy, compliance, and efficiency.

Scheduled hours

Monday through Friday, 8:00 am to 5:00 pm PST, with occasional schedule flexibility as needed to support business needs.

Travel requirements

This role requires residence within Arizona and within a two-hour commute of the Bullhead, AZ marketplace. Travel may be up to 40% during peak season, and reliable transportation is required.

Requirements & Qualifications
  • 1 or more years of customer service experience
  • 1 or more years of medical records experience
  • Experience using Microsoft Teams and Outlook
  • Strong written and verbal communication skills
  • Knowledge and experience in a health care or managed care environment, such as provider office, billing, coding, or release of information
  • Valid state driver's license
  • Ability to maintain personal vehicle liability insurance
  • Must reside within Arizona and within a two-hour commute of the Bullhead, AZ marketplace
Benefits & Perks
  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Volunteer time off
  • Paid parental and caregiver leave
  • Short-term and long-term disability
  • Life insurance
  • Other wellness and support benefits

Location

Arizona, US

Employment Type

Full-time

Experience Level

Associate

Salary Range

$40,000 - $52,300

Remote work allowed

Yes

Posted

2 weeks ago

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