Dental Patient Coordinator

The Patient Coordinator supports front-office operations by maintaining efficient scheduling, coordinating patient appointments, verifying insurance, processing payments, and ensuring accurate patient data for billing and reporting. This is a non-clinical role focused on delivering a positive patient experience while supporting office workflow and administrative needs.

Primary responsibilities include:

• Greeting and assisting patients professionally
• Checking patients in and ensuring information is entered correctly in the patient management system
• Collecting co-payments and checking patients out
• Running and processing reports
• Monitoring office emails and voicemails
• Using RevenueWell for confirmations, patient communication, and insurance requests
• Performing insurance verification and pre-authorizations
• Closing out registers and balancing them daily
• Preparing next-day routing
• Supporting the Office Manager with end-of-day processes
• Escalating issues as needed
• Performing other duties as assigned