Ackerman Cancer Center is seeking a dedicated Patient Relations Coordinator to support patient-facing operations in a cancer care setting. This role focuses on patient communication, appointment scheduling, insurance verification, co-pay collection, and maintaining accurate documentation in the EMR system.
The position also supports medical records handling, physician schedule coordination, patient check-in, and general front-office responsibilities in a welcoming healthcare environment.
Typical schedule: Monday through Friday, 8:30am to 5:00pm.
Requirements & Qualifications
Required
- Associate’s or bachelor’s degree preferred
- Strong organization, time management, and attention to detail
- Excellent telephone etiquette and communication skills
- Professional, friendly, and confident interpersonal skills
- Knowledge of medical terminology and insurance verification processes
- Proficiency in Microsoft Office applications (Excel, Outlook, Word) and standard office equipment
Preferred
- Medical office experience
- Prior experience working in a medical office
- Experience with multi-line phone systems and electronic medical records (EMRs)
- Bilingual proficiency is a plus
- Knowledge of insurance verification
Benefits & Perks
- Medical, dental, and vision coverage
- Voluntary benefits
- 401(k) retirement plan
- Tuition reimbursement
- Generous paid time off (PTO)
- Work-life balance focus
Location
Florida, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 week ago
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