Medical Records Clerk

Overview

Expand access, ensure compliance, and support compassionate care.

This role supports a hospice care team by managing and maintaining accurate patient records, ensuring compliance with healthcare regulations, and providing essential office support. The position helps caregivers focus on delivering exceptional care.

Key Responsibilities

• Maintain and close medical records in accordance with company policy.
• Review medical records for completeness and compliance with written criteria.
• Identify and obtain missing chart information, including physician signatures and other required documentation.
• Manage release of information to authorized parties and secure signed authorizations.
• Copy, mail, or hand deliver requested medical information accurately and on time.
• Collaborate with clinical staff to support timely and appropriate patient admissions.
• Provide general administrative support, including answering phones, ordering supplies, and data collection/entry.
• Conduct medical record audits as assigned.
• Participate in patient care coordination and hospice quality assessment and performance improvement programs.
• Purge closed case medical records, organize, box, and send them to archives.
• Develop and maintain a master patient index.
• Promote company core values consistently.
• Complete required compliance training annually.

Additional Information

• Safety-sensitive position
• EEO employer
• Drug-free workplace