Our client, a medical center facility within a major California health delivery system, is seeking a Medical Office Coordinator for an onsite role in Oakland, CA.

This position supports front-desk and back-desk administrative operations, patient scheduling, incoming call management, and coordination of insurance authorization-related communication.

The assignment is expected to last 3 months with a strong possibility of extension.

Key responsibilities

Manage incoming phone calls and route them appropriately
Schedule patient appointments
Perform front-desk and back-desk administrative office tasks
Support insurance authorization tracking and patient communication regarding insurance requirements and limitations
Maintain a high level of customer service and communication while handling a high-volume clinic environment

Requirements & Qualifications

At least 6 months of experience in a healthcare setting preferred
Experience with EPIC APEX required
EPIC APEX training preferred
Proficiency with Microsoft Word, Excel, and Outlook
Strong customer service skills
Strong communication and attention to detail
Ability to work effectively with a wide variety of individuals
Must be authorized to work in the USA without sponsorship
W2 candidates only; no C2C or 1099

Benefits & Perks

Medical insurance
Vision insurance
Dental insurance