Patient Care Coordinator

Beltone is seeking a Patient Care Coordinator to manage front-office patient operations in a hearing healthcare setting. This role supports the patient experience from check-in through follow-up by handling calls, scheduling, insurance verification, invoicing, reporting, and general administrative support.

The position is based in Lawrence, KS and follows a Monday through Friday schedule, 9:00 AM to 5:00 PM, with no nights or weekends. The role also includes monthly bonus opportunities and contributes to clinic revenue and customer satisfaction goals.

Key responsibilities include:

• Greeting visitors and answering multi-line phones
• Scheduling appointments and follow-up visits
• Processing insurance eligibility and benefits verifications
• Maintaining patient records and databases in compliance with confidentiality requirements
• Preparing reports, invoices, and other administrative documents
• Supporting clinic operations, including ordering equipment and supplies
• Assisting with additional administrative and patient service tasks as needed