Remark Code N258 means that there is a missing, incomplete, or invalid billing provider/supplier address. This code is used to indicate the reason for denial or adjustment of a claim related to the billing provider or supplier’s address information.
1. Description
Remark Code N258 indicates that there is an issue with the billing provider or supplier’s address. The official description states: ‘Missing/incomplete/invalid billing provider/supplier address.’ This remark code is used when the address information provided for the billing provider or supplier is either missing, incomplete, or invalid. Accurate and complete address information is crucial for proper claim processing and reimbursement.
2. Common Reasons
- Missing billing provider/supplier address: This occurs when the address information for the billing provider or supplier is not provided at all.
- Incomplete billing provider/supplier address: This happens when the address information provided for the billing provider or supplier is missing essential details, such as street name, city, state, or zip code.
- Invalid billing provider/supplier address: This occurs when the address information provided for the billing provider or supplier is incorrect or does not match the records on file.
3. Next Steps
- Verify the billing provider/supplier address: Check the address information provided and ensure it is complete, accurate, and matches the records on file.
- Update the billing provider/supplier address: If the address information is missing or incomplete, update it with the correct details.
- Contact the billing provider/supplier: If the address information is invalid or does not match the records on file, reach out to the billing provider or supplier to obtain the correct address.
4. How To Avoid It
- Double-check address information: Before submitting a claim, ensure that the billing provider or supplier’s address is complete, accurate, and up-to-date.
- Regularly update address records: Keep track of any changes in the billing provider or supplier’s address and update the records accordingly.
- Communicate address changes: If there are any changes in the billing provider or supplier’s address, promptly communicate the updated information to relevant parties, such as insurance companies and clearinghouses.
5. Example Cases
- Case 1: A claim is denied because the billing provider’s address is missing, highlighting the importance of providing complete address information.
- Case 2: A claim adjustment occurs due to an invalid supplier address, emphasizing the need for accurate and up-to-date address records.
