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CPT 99285 represents the highest level of emergency department (ED) evaluation and management (E/M) service for a patient visit, aside from critical care codes. In plain terms, it is used for ED cases that are of the utmost complexity and severity.
The American Medical Association (AMA) revised the code descriptor in 2023 to require "a medically appropriate history and/or examination and high level of medical decision making".
This means that while a comprehensive history and exam are typically performed for such cases, the key requirement is that the medical decision-making (MDM) is of high complexity. The patient's condition is usually of high severity and poses an immediate significant threat to life or bodily function. CPT 99285 can be reported for any patient (new or established) seen in the ED.
Documentation for CPT 99285 must meet current E/M guidelines and establish the medical necessity for this high level of service. Since 2023, code selection for ED visits is driven primarily by the complexity of medical decision making (MDM) rather than bullet-counting history and exam elements.
To qualify for High Complexity MDM (99285), you typically need to meet 2 out of 3 of the following criteria categories:
flowchart TD
A[ED Visit Documentation] --> B{Does MDM meet\nHigh Complexity?}
B -->|Yes| C{Meet 2 of 3\nMDM criteria?}
B -->|No| D[Consider 99281-99284]
C -->|Problems: High| E[Threat to life\nor severe exacerbation]
C -->|Data: Extensive| F[3+ tests, independent\ninterpretation, or external consult]
C -->|Risk: High| G[Emergency surgery,\nhospitalization, or DNR]
E --> H{2 of 3 met?}
F --> H
G --> H
H -->|Yes| I[Bill 99285]
H -->|No| D
I --> J{Critical Care\n30+ min?}
J -->|Yes| K[Bill 99291 instead]
J -->|No| L[99285 confirmed]
Because CPT 99285 is reserved for critical or high-acuity cases, here are specific scenarios that justify this level:
Physician (Professional) Coding: Driven by MDM complexity. If the patient requires high-complexity decisions (e.g., extensive differential diagnosis for chest pain that turns out to be GERD, but required ruling out MI/PE), bill 99285 regardless of time spent.
Note: If the patient requires 30+ minutes of Critical Care, bill 99291 instead of 99285.
Facility (Hospital) Coding: Facilities do not use MDM. They use resource utilization (Type A vs Type B ED). Hospitals use point systems (e.g., ACEP guidelines) based on interventions (IVs, imaging, consults, nursing time) to determine the facility level. A high-resource visit (Level 5) maps to APC 5025.
Understanding the gradient of severity is crucial for accurate coding:
| CPT Code | MDM Level | Typical Severity | Example Scenario |
|---|---|---|---|
| 99281 | N/A (Minimal) | May not require MD | Suture removal, simple wound check. |
| 99282 | Straightforward | Low severity | Minor rash, simple UTI, tetanus shot. |
| 99283 | Low | Moderate severity | Ankle sprain (x-ray), minor infection requiring prescription. |
| 99284 | Moderate | High severity (Urgent) | Abdominal pain needing CT/IV fluids (but stable), Kidney stone. |
| 99285 | High | High severity (Threat to life) | Chest pain (rule out MI), Sepsis, Stroke, Severe Trauma. |
Professional Fee (Medicare): Under the 2026 Physician Fee Schedule, the national average for 99285 is approximately $171. The conversion factor increased slightly to ~$33.40.
Facility Fee (Medicare OPPS): The hospital payment for APC 5025 (Level 5 ED Visit) is approximately $612-$630.
Commercial Payers: Private insurance typically pays higher. Average allowed amounts range from $195 (Aetna) to $267 (Cigna) for the professional component.
Denial: Downcoding due to Final Diagnosis
Reason: Payer algorithms (like Optum's EDC Analyzer) may downcode a 99285 to a 99283 if the final diagnosis is "constipation," even if the workup was extensive.
Avoidance: Ensure the presenting symptoms (e.g., "Severe abdominal pain, rule out obstruction") are clearly coded or documented to justify the workup, not just the final innocuous diagnosis.
Denial: Missing Modifier 25
Reason: Billing 99285 alongside a procedure code (like 12011 for face repair) without a modifier.
Avoidance: Always append -25 to 99285 when a separate procedure is performed.
© Copyright 2026 American Medical Association. All rights reserved.
| Short Descr | EMERGENCY DEPT VISIT HI MDM | Medium Descr | EMERGENCY DEPARTMENT VISIT HIGH MDM | Long Descr | Emergency department visit for the evaluation and management of a patient, which requires a medically appropriate history and/or examination and high level of medical decision making | Status Code | Active Code | Global Days | XXX - Global Concept Does Not Apply | PC/TC Indicator (26, TC) | 0 - Physician Service Code | Multiple Procedures (51) | 0 - No payment adjustment rules for multiple procedures apply. | Bilateral Surgery (50) | 0 - 150% payment adjustment for bilateral procedures does NOT apply. | Physician Supervisions | 09 - Concept does not apply. | Assistant Surgeon (80, 82) | 0 - Payment restriction for assistants at surgery applies to this procedure... | Co-Surgeons (62) | 0 - Co-surgeons not permitted for this procedure. | Team Surgery (66) | 0 - Team surgeons not permitted for this procedure. | Diagnostic Imaging Family | 99 - Concept Does Not Apply | APC Status Indicator | Hospital Part B Services That May Be Paid Through a Comprehensive APC | Type of Service (TOS) | 1 - Medical Care | Berenson-Eggers TOS (BETOS) | M3 - Emergency room visit | MUE | 1 | CCS Clinical Classification | 227 - Other diagnostic procedures (interview, evaluation, consultation) |
This is a primary code that can be used with these additional add-on codes.
| 15853 | Add-on Code Resequenced Code MPFS Status: Active Code APC N Removal of sutures or staples not requiring anesthesia (List separately in addition to E/M code) | 15854 | Add-on Code Resequenced Code MPFS Status: Active Code APC N Removal of sutures and staples not requiring anesthesia (List separately in addition to E/M code) | 96160 | Telehealth Service (Medicare) Add-on Code Telemedicine Service (AMA) Audio-Only Telemedicine (AMA) MPFS Status: Active Code APC S Administration of patient-focused health risk assessment instrument (eg, health hazard appraisal) with scoring and documentation, per standardized instrument | 96161 | Telehealth Service (Medicare) Add-on Code Telemedicine Service (AMA) Audio-Only Telemedicine (AMA) MPFS Status: Active Code APC S Administration of caregiver-focused health risk assessment instrument (eg, depression inventory) for the benefit of the patient, with scoring and documentation, per standardized instrument | G0506 | Telehealth Service (Medicare) Add-on Code Medicare Coverage: Carrier Priced MPFS Status: Active Code APC N Comprehensive assessment of and care planning for patients requiring chronic care management services (list separately in addition to primary monthly care management service) |
| 25 | Significant, separately identifiable evaluation and management service by the same physician or other qualified health care professional on the same day of the procedure or other service: it may be necessary to indicate that on the day a procedure or service identified by a cpt code was performed, the patient's condition required a significant, separately identifiable e/m service above and beyond the other service provided or beyond the usual preoperative and postoperative care associated with the procedure that was performed. a significant, separately identifiable e/m service is defined or substantiated by documentation that satisfies the relevant criteria for the respective e/m service to be reported (see evaluation and management services guidelines for instructions on determining level of e/m service). the e/m service may be prompted by the symptom or condition for which the procedure and/or service was provided. as such, different diagnoses are not required for reporting of the e/m services on the same date. this circumstance may be reported by adding modifier 25 to the appropriate level of e/m service. note: this modifier is not used to report an e/m service that resulted in a decision to perform surgery. see modifier 57 for significant, separately identifiable non-e/m services, see modifier 59. | GC | This service has been performed in part by a resident under the direction of a teaching physician | X4 | Episodic/focused services: for reporting services by clinicians who provide focused care on particular types of treatment limited to a defined period and circumstance; the patient has a problem, acute or chronic, that will be treated with surgery, radiation, or some other type of generally time-limited intervention; reporting clinician service examples include but are not limited to, the orthopedic surgeon performing a knee replacement and seeing the patient through the postoperative period | FS | Split (or shared) evaluation and management visit | CS | Cost-sharing waived for specified covid-19 testing-related services that result in and order for or administration of a covid-19 test and/or used for cost-sharing waived preventive services furnished via telehealth in rural health clinics and federally qualified health centers during the covid-19 public health emergency | AQ | Physician providing a service in an unlisted health professional shortage area (hpsa) | GW | Service not related to the hospice patient's terminal condition | 57 | Decision for surgery: an evaluation and management service that resulted in the initial decision to perform the surgery may be identified by adding modifier 57 to the appropriate level of e/m service. | GV | Attending physician not employed or paid under arrangement by the patient's hospice provider | CR | Catastrophe/disaster related | UA | Medicaid level of care 10, as defined by each state | UD | Medicaid level of care 13, as defined by each state | Q6 | Service furnished under a fee-for-time compensation arrangement by a substitute physician or by a substitute physical therapist furnishing outpatient physical therapy services in a health professional shortage area, a medically underserved area, or a rural area | CC | Procedure code change (use 'cc' when the procedure code submitted was changed either for administrative reasons or because an incorrect code was filed) | U7 | Medicaid level of care 7, as defined by each state | 24 | Unrelated evaluation and management service by the same physician or other qualified health care professional during a postoperative period: the physician or other qualified health care professional may need to indicate that an evaluation and management service was performed during a postoperative period for a reason(s) unrelated to the original procedure. this circumstance may be reported by adding modifier 24 to the appropriate level of e/m service. | 95 | Synchronous telemedicine service rendered via a real-time interactive audio and video telecommunications system: synchronous telemedicine service is defined as a real-time interaction between a physician or other qualified health care professional and a patient who is located at a distant site from the physician or other qualified health care professional. the totality of the communication of information exchanged between the physician or other qualified health care professional and the patient during the course of the synchronous telemedicine service must be of an amount and nature that would be sufficient to meet the key components and/or requirements of the same service when rendered via a face-to-face interaction. modifier 95 may only be appended to the services listed in appendix p. appendix p is the list of cpt codes for services that are typically performed face-to-face, but may be rendered via a real-time (synchronous) interactive audio and video telecommunications system. | AI | Principal physician of record | ER | Items and services furnished by a provider-based, off-campus emergency department | U6 | Medicaid level of care 6, as defined by each state | 22 | Increased procedural services: when the work required to provide a service is substantially greater than typically required, it may be identified by adding modifier 22 to the usual procedure code. documentation must support the substantial additional work and the reason for the additional work (ie, increased intensity, time, technical difficulty of procedure, severity of patient's condition, physical and mental effort required). note: this modifier should not be appended to an e/m service. | 26 | Professional component: certain procedures are a combination of a physician or other qualified health care professional component and a technical component. when the physician or other qualified health care professional component is reported separately, the service may be identified by adding modifier 26 to the usual procedure number. | 27 | Multiple outpatient hospital e/m encounters on the same date: for hospital outpatient reporting purposes, utilization of hospital resources related to separate and distinct e/m encounters performed in multiple outpatient hospital settings on the same date may be reported by adding modifier 27 to each appropriate level outpatient and/or emergency department e/m code(s). this modifier provides a means of reporting circumstances involving evaluation and management services provided by physician(s) in more than one (multiple) outpatient hospital setting(s) (eg, hospital emergency department, clinic). note: this modifier is not to be used for physician reporting of multiple e/m services performed by the same physician on the same date. for physician reporting of all outpatient evaluation and management services provided by the same physician on the same date and performed in multiple outpatient setting(s) (eg, hospital emergency department, clinic), see evaluation and management, emergency department, or preventive medicine services codes. | 32 | Mandated services: services related to mandated consultation and/or related services (eg, third party payer, governmental, legislative or regulatory requirement) may be identified by adding modifier 32 to the basic procedure. | 52 | Reduced services: under certain circumstances a service or procedure is partially reduced or eliminated at the discretion of the physician or other qualified health care professional. under these circumstances the service provided can be identified by its usual procedure number and the addition of modifier 52, signifying that the service is reduced. this provides a means of reporting reduced services without disturbing the identification of the basic service. note: for hospital outpatient reporting of a previously scheduled procedure/service that is partially reduced or cancelled as a result of extenuating circumstances or those that threaten the well-being of the patient prior to or after administration of anesthesia, see modifiers 73 and 74 (see modifiers approved for asc hospital outpatient use). | 53 | Discontinued procedure: under certain circumstances, the physician or other qualified health care professional may elect to terminate a surgical or diagnostic procedure. due to extenuating circumstances or those that threaten the well being of the patient, it may be necessary to indicate that a surgical or diagnostic procedure was started but discontinued. this circumstance may be reported by adding modifier 53 to the code reported by the individual for the discontinued procedure. note: this modifier is not used to report the elective cancellation of a procedure prior to the patient's anesthesia induction and/or surgical preparation in the operating suite. for outpatient hospital/ambulatory surgery center (asc) reporting of a previously scheduled procedure/service that is partially reduced or cancelled as a result of extenuating circumstances or those that threaten the well being of the patient prior to or after administration of anesthesia, see modifiers 73 and 74 (see modifiers approved for asc hospital outpatient use). | 54 | Surgical care only: when 1 physician or other qualified health care professional performs a surgical procedure and another provides preoperative and/or postoperative management, surgical services may be identified by adding modifier 54 to the usual procedure number. | 58 | Staged or related procedure or service by the same physician or other qualified health care professional during the postoperative period: it may be necessary to indicate that the performance of a procedure or service during the postoperative period was: (a) planned or anticipated (staged); (b) more extensive than the original procedure; or (c) for therapy following a surgical procedure. this circumstance may be reported by adding modifier 58 to the staged or related procedure. note: for treatment of a problem that requires a return to the operating/procedure room (eg, unanticipated clinical condition), see modifier 78. | 59 | Distinct procedural service: under certain circumstances, it may be necessary to indicate that a procedure or service was distinct or independent from other non-e/m services performed on the same day. modifier 59 is used to identify procedures/services, other than e/m services, that are not normally reported together, but are appropriate under the circumstances. documentation must support a different session, different procedure or surgery, different site or organ system, separate incision/excision, separate lesion, or separate injury (or area of injury in extensive injuries) not ordinarily encountered or performed on the same day by the same individual. however, when another already established modifier is appropriate it should be used rather than modifier 59. only if no more descriptive modifier is available, and the use of modifier 59 best explains the circumstances, should modifier 59 be used. note: modifier 59 should not be appended to an e/m service. to report a separate and distinct e/m service with a non-e/m service performed on the same date, see modifier 25. | 76 | Repeat procedure or service by same physician or other qualified health care professional: it may be necessary to indicate that a procedure or service was repeated by the same physician or other qualified health care professional subsequent to the original procedure or service. this circumstance may be reported by adding modifier 76 to the repeated procedure or service. note: this modifier should not be appended to an e/m service. | 77 | Repeat procedure by another physician or other qualified health care professional: it may be necessary to indicate that a basic procedure or service was repeated by another physician or other qualified health care professional subsequent to the original procedure or service. this circumstance may be reported by adding modifier 77 to the repeated procedure or service. note: this modifier should not be appended to an e/m service. | 79 | Unrelated procedure or service by the same physician or other qualified health care professional during the postoperative period: the individual may need to indicate that the performance of a procedure or service during the postoperative period was unrelated to the original procedure. this circumstance may be reported by using modifier 79. (for repeat procedures on the same day, see modifier 76.) | 99 | Multiple modifiers: under certain circumstances 2 or more modifiers may be necessary to completely delineate a service. in such situations modifier 99 should be added to the basic procedure, and other applicable modifiers may be listed as part of the description of the service. | A1 | Dressing for one wound | AF | Specialty physician | AG | Primary physician | AK | Non participating physician | AM | Physician, team member service | AO | Alternate payment method declined by provider of service | AR | Physician provider services in a physician scarcity area | CA | Procedure payable only in the inpatient setting when performed emergently on an outpatient who expires prior to admission | CG | Policy criteria applied | ET | Emergency services | F3 | Left hand, fourth digit | F5 | Right hand, thumb | F8 | Right hand, fourth digit | FA | Left hand, thumb | FC | Partial credit received for replaced device | FR | The supervising practitioner was present through two-way, audio/video communication technology | FT | Unrelated evaluation and management (e/m) visit on the same day as another e/m visit or during a global procedure (preoperative, postoperative period, or on the same day as the procedure, as applicable). (report when an e/m visit is furnished within the global period but is unrelated, or when one or more additional e/m visits furnished on the same day are unrelated) | G0 | Telehealth services for diagnosis, evaluation, or treatment, of symptoms of an acute stroke | GA | Waiver of liability statement issued as required by payer policy, individual case | GB | Claim being re-submitted for payment because it is no longer covered under a global payment demonstration | GF | Non-physician (e.g. nurse practitioner (np), certified registered nurse anesthetist (crna), certified registered nurse (crn), clinical nurse specialist (cns), physician assistant (pa)) services in a critical access hospital | GJ | "opt out" physician or practitioner emergency or urgent service | GT | Via interactive audio and video telecommunication systems | GY | Item or service statutorily excluded, does not meet the definition of any medicare benefit or, for non-medicare insurers, is not a contract benefit | GZ | Item or service expected to be denied as not reasonable and necessary | HF | Substance abuse program | HL | Intern | HN | Bachelors degree level | HO | Masters degree level | JA | Administered intravenously | JC | Skin substitute used as a graft | KV | Dmepos item subject to dmepos competitive bidding program that is furnished as part of a professional service | KX | Requirements specified in the medical policy have been met | LT | Left side (used to identify procedures performed on the left side of the body) | MD | Ordering professional is not required to consult a clinical decision support mechanism due to the significant hardship exception of extreme and uncontrollable circumstances | PD | Diagnostic or related non diagnostic item or service provided in a wholly owned or operated entity to a patient who is admitted as an inpatient within 3 days | Q0 | Investigational clinical service provided in a clinical research study that is in an approved clinical research study | Q1 | Routine clinical service provided in a clinical research study that is in an approved clinical research study | Q3 | Live kidney donor surgery and related services | Q5 | Service furnished under a reciprocal billing arrangement by a substitute physician or by a substitute physical therapist furnishing outpatient physical therapy services in a health professional shortage area, a medically underserved area, or a rural area | QJ | Services/items provided to a prisoner or patient in state or local custody, however the state or local government, as applicable, meets the requirements in 42 cfr 411.4 (b) | RT | Right side (used to identify procedures performed on the right side of the body) | SA | Nurse practitioner rendering service in collaboration with a physician | SC | Medically necessary service or supply | ST | Related to trauma or injury | SV | Pharmaceuticals delivered to patient's home but not utilized | T5 | Right foot, great toe | T6 | Right foot, second digit | U1 | Medicaid level of care 1, as defined by each state | U2 | Medicaid level of care 2, as defined by each state | UJ | Services provided at night | X2 | Continuous/focused services: for reporting services by clinicians whose expertise is needed for the ongoing management of a chronic disease or a condition that needs to be managed and followed with no planned endpoint to the relationship; reporting clinician service examples include but are not limited to: a rheumatologist taking care of the patient's rheumatoid arthritis longitudinally but not providing general primary care services | X3 | Episodic/broad services: for reporting services by clinicians who have broad responsibility for the comprehensive needs of the patient that is limited to a defined period and circumstance such as a hospitalization; reporting clinician service examples include but are not limited to the hospitalist's services rendered providing comprehensive and general care to a patient while admitted to the hospital | X5 | Diagnostic services requested by another clinician: for reporting services by a clinician who furnishes care to the patient only as requested by another clinician or subsequent and related services requested by another clinician; this modifier is reported for patient relationships that may not be adequately captured by the above alternative categories; reporting clinician service examples include but are not limited to, the radiologist's interpretation of an imaging study requested by another clinician | XE | Separate encounter, a service that is distinct because it occurred during a separate encounter | XP | Separate practitioner, a service that is distinct because it was performed by a different practitioner | XS | Separate structure, a service that is distinct because it was performed on a separate organ/structure | XU | Unusual non-overlapping service, the use of a service that is distinct because it does not overlap usual components of the main service |
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Date
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Action
|
Notes
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|---|---|---|
| 2023-01-01 | Changed | Code description changed. |
| 2013-01-01 | Changed | Description Changed |
| 2008-01-01 | Changed | Code description changed. |
| 2007-01-01 | Changed | Code description changed. |
| 1992-01-01 | Added | First appearance in code book in 1992. |
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