The Scheduling Coordinator supports Orlando Health Medical Group by communicating regularly with physicians, patients, ancillary teams, and surgical areas to schedule, reschedule, and cancel tests and procedures.
This role is responsible for ensuring scheduling information is accurate, maintaining daily schedule updates, supporting patient preparation, and delivering excellent customer service in a fast-paced healthcare environment.
Requirements & Qualifications
Qualifications
- High school diploma or equivalent
- Must complete Orlando Health medical terminology course within 90 days of hire
- One year of experience in retail, customer service, or healthcare
- Computer experience required
Key skills and knowledge
- Knowledge of registration and scheduling systems
- Familiarity with multi-line telephone systems and general office equipment
- Working knowledge of ICD-9/ICD-10 and CPT codes as needed
- Strong telephone etiquette, communication skills, and customer service focus
Benefits & Perks
Benefits and perks
- Medical, dental, and vision coverage
- 403(b) retirement savings plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid time off up to 5 weeks to start
- Life insurance
- Extended Leave Plan (ELP)
- Family care support for childcare, elder care, and pet care
- Paid parental leave
- Pet insurance
- Car insurance
- Educational benefits, including tuition reimbursement and debt repayment support
Location
Orlando, Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago
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