Job Summary

Responsible for billing, coding, claims submission, payment posting, and follow-up for unpaid or denied claims in an urgent care setting.

Responsibilities

Post billing charges and update demographics and insurance information
Post payments, including electronic and manual payments
Prepare claims for submission and transmit claims to the clearinghouse
Handle ERAs and post payments
Follow up on claims, correct errors, and resubmit claims
Review and appeal unpaid and denied claims
Process payments when necessary
Handle exception reports
Generate and manage accounts receivable and aging reports, and handle collections
Perform month-end reconciliations
Generate and mail patient statements
Respond to patient inquiries
Answer phone calls regarding billing questions
Initiate phone calls to insurance carriers and patients with delinquent accounts
Perform miscellaneous urgent care tasks and duties as assigned by the direct manager