Payment Poster - Medical Billing

Responsibilities

• Handle insurance deposits, including manual office deposits, ERA payments, and ERA online payments
• Post refund checks to payors or patients monthly
• Post attorney deposits for personal injury cases
• Investigate and correct patient auto-pay declinations, communicating directly with patients
• Work outstanding accounts, including overpayments, underpayments, corrected claims, appeals, and denials
• Collaborate with billing staff and management to meet month-end closing deadlines
• Document issues, sources, and actions taken on each account
• Identify, document, and report denial trends to the billing manager for follow-up
• Create reports on the status of patient accounts as requested
• Respond to inquiries from insurance companies, patients, and providers
• Ensure claim information is complete and accurate
• Follow HIPAA guidelines when handling patient information
• Post patient payments
• Review accounts for patient and insurance credits
• Review unapplied patient and insurance payments

Qualifications

• Minimum of 3 years of experience in payment posting or revenue cycle work in a medical setting
• Experience with Medicare, Medicaid, commercial plans, workers' compensation, and personal injury cases
• Knowledge of claims submission for office visits, outpatient procedures, urinary drug screens, DME, MRI, and chronic care management
• Understanding of medical billing rules, coordination of benefits, modifiers, EOBs, and ANSI code denials
• Knowledge of CPT coding, ICD-10 coding, and medical pre-certification protocols
• Excellent computer skills and familiarity with Microsoft Office
• Ability to work in a growing, dynamic organization and adapt to change
• Self-motivated with the ability to multitask and prioritize in a fast-paced team environment
• Bachelor's degree preferred
• Experience with eClinicalWorks preferred
• Pain management experience preferred

• Competitive salary
• PTO
• Health benefits
• 401(k) match