How To Fix Remark Code M1064 (RARC) | Common Reasons, Next Steps & How To Avoid It

Remark Code N869 means that cost sharing was calculated based on the qualifying payment amount, following the guidelines of the No Surprises Act. This code serves as an alert to healthcare providers and insurance companies regarding the calculation of cost sharing for a specific claim.

1. Description

Remark Code N869 indicates that cost sharing for a claim was determined based on the qualifying payment amount, in accordance with the No Surprises Act. The official description states: ‘Alert: Cost sharing was calculated based on the qualifying payment amount, in accordance with the No Surprises Act.’ This code is designed to ensure compliance with the regulations set forth by the No Surprises Act, which aims to protect patients from unexpected medical bills.

2. Common Reasons

  1. Calculation based on qualifying payment amount: The cost sharing for the claim was determined by considering the qualifying payment amount, as required by the No Surprises Act. This ensures that patients are not burdened with excessive out-of-pocket expenses.

3. Next Steps

  1. Review the calculation: Verify that the cost sharing was accurately calculated based on the qualifying payment amount. This involves cross-checking the billing details and the provisions of the No Surprises Act.
  2. Communicate with the patient: If there are any discrepancies or concerns regarding the cost sharing, it is important to engage in open and transparent communication with the patient. Provide them with a clear explanation of how the cost sharing was determined.
  3. Address any billing errors: If there are any billing errors or inaccuracies in the calculation of cost sharing, take the necessary steps to rectify the situation. This may involve submitting corrected claims or working with the insurance company to resolve the issue.

4. How To Avoid It

  1. Stay updated with regulations: Familiarize yourself with the provisions of the No Surprises Act and any other relevant regulations related to cost sharing calculations. This will help ensure compliance and minimize the occurrence of Remark Code N869.
  2. Double-check billing details: Pay close attention to the billing details and ensure that the qualifying payment amount is accurately recorded. This will help prevent errors in the calculation of cost sharing.
  3. Provide clear documentation: Maintain thorough and accurate documentation of the services provided, including any relevant information related to the qualifying payment amount. This will support proper billing and facilitate the calculation of cost sharing.

5. Example Cases

  1. Case 1: A claim is flagged with Remark Code N869 because the cost sharing was calculated based on the qualifying payment amount, as required by the No Surprises Act. The healthcare provider communicates with the patient, explaining the calculation and addressing any concerns.
  2. Case 2: Remark Code N869 is applied to a claim due to a billing error that resulted in an incorrect calculation of cost sharing. The healthcare provider promptly rectifies the error and resubmits the claim for processing.

Source: Remittance Advice Remark Codes

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