How To Fix Remark Code M182 (RARC) | Common Reasons, Next Steps & How To Avoid It

Remark Code MA71 means that there is a missing, incomplete, or invalid provider representative signature date. This code is used to indicate the reason for denial or adjustment of a claim when the signature date of the provider representative is not provided or is not valid.

1. Description

Remark Code MA71 indicates that there is a missing, incomplete, or invalid provider representative signature date. The official description states: ‘Missing/incomplete/invalid provider representative signature date.’ This remark code is used to highlight the importance of having a valid and complete signature date from the provider representative.

2. Common Reasons

1. Missing provider representative signature date: This occurs when the signature date of the provider representative is not included in the claim documentation.
2. Incomplete provider representative signature date: This happens when the signature date provided is incomplete or does not meet the required format.
3. Invalid provider representative signature date: This occurs when the signature date provided is not valid or does not match the authorized representative.

3. Next Steps

1. Contact the healthcare provider for the missing or incomplete signature date: Reach out to the provider to obtain the necessary signature date or request them to complete the missing information.
2. Verify the validity of the provider representative signature date: Ensure that the signature date provided is valid and matches the authorized representative.
3. Update the claim documentation with the correct signature date: Once the missing or incorrect signature date is obtained, update the claim documentation accordingly.

4. How To Avoid It

1. Ensure the provider representative includes the signature date: Educate the provider representatives about the importance of including the signature date in the claim documentation.
2. Verify the completeness and validity of the signature date: Double-check the signature date provided by the provider representative to ensure it is complete and valid.
3. Implement quality control measures: Establish internal processes to review and validate the signature dates before submitting the claims.

5. Example Cases

1. Case 1: A claim is denied because the provider representative did not include the signature date, emphasizing the need for complete documentation.
2. Case 2: A claim adjustment occurs due to an invalid signature date provided by the provider representative, highlighting the importance of verifying the validity of the signature.

Source: Remittance Advice Remark Codes